Frequently Asked Questions About Getting Started With Your New Forklift 

 

1. Are the forklifts in stock?

We have changing stock at the factory all the time, if you’re looking for an in-stock model, email us at office@forkliftking.com.au or give us a call on 1300 192 700 and we can let you know which models we have in stock ready to go.

 

2. Do you have a showroom I can come to see the forklifts?

Our factory and display is 103-109 Quarry Road, South Murwillumbah NSW.  We are open Mon-Fri 8-4pm and can often organise a viewing Saturday mornings by prior arrangement.  Delivery Australia wide from our factory is super easy, we offer delivery for all of our forklifts.

You’re welcome to come and have a look at our machines in person.  A lot of our customers fly interstate, fly into the Gold Coast airport and drive 20 minutes south to Murwillumbah – a very straight forward route and a nice way to spend a weekend on the Gold Coast whilst being productive for work!  Fly on the Friday after work, pre organise to view the forklifts on the Saturday morning, spend the weekend and fly home Sunday in time for work.  

 

 

3. How long will it take for delivery?

Delivery is always fairly fast, this does depend on your physical location and the model you order.

All our forklifts are tested and have an extensive pre delivery check completed prior to shipping to ensure your forklift is delivered in top working order.  

For an accurate ETA, please drop us an email at office@forkliftking.com.au or call us on 1300 192 700, we can let you know what we have available and when we can book it onto the specialised truck for delivery. 

 

 

4. Can I pick it up myself?

Yes, lots of people collect their forklift directly from our factory, 103-109 Quarry Road, South Murwillumbah NSW.   

You’re more than welcome to pick up your forklift yourself and get a run down face to face.  We are open Mon- Fri 8-4pm.

 

 

5. Where do you deliver to?

Delivery is simple and easy, no matter where you’re located in Australia.  We only use select carriers that have specialised trucks set up to allow unloading without the need of a forklift on site. 

Please send us an email at office@forkliftking.com.au or give us a call to discuss delivery options for your address.

 

6. What is the delivery cost?

Delivery cost varies with location, though we have a cost effective solution via the fleet of specialist trucks.  Please give us a call and we are able to provide pricing for your forklift package and delivery over the phone.

 

 

7. How much deposit do I have to pay?

In most cases, no deposit is required if you are financing your forklift. If you’re paying directly up front, we take a small deposit to prepare your order, then when your forklift is ready to send, you pay the balance. 

For more information about the steps to finance, please click here

 

8. How long does finance take?

Finance is simple, straightforward, takes a few minutes over the phone and you will generally get your approval very quickly once you submit your documents.  We use specialised finance brokers to take care of the finance for our customers, they are experienced with dealing with our products, which makes the process quick and easy. 

For more information about the steps to finance, please click here

Please note: The finance is via a broker; the criteria for applicants is that you need to be a permanent resident or citizen, and either working PAYG, or have had income on an ABN either as a sole trader or through your company.  Unfortunately Centrelink and Disability Pension do not qualify for finance.

 

 

 

If you have a question that you can’t see here, please give us a call on 1300 192 700 and we will be happy to go through any questions you might have.